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These cases are still quite short – please bear with me as I turn them into real case studies, or give me a call for more details.
Colibri
2018·Mortgage broker
Executed with:
The Prototype FactoryCustomer journey optimization
Proposition design and prototyping
Market research and validation
We teamed up with Colibri to streamline the mortgage application process for first-time homebuyers. Our emphasis was on guiding users through all the steps in a user-friendly manner, minimizing information overload to reduce drop-off and increase applications. The new proposition underwent validation via user interviews.
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